This privacy policy applies between you, the User of this Website and London Balloons, the owner and provider of this Website. London Balloons takes the privacy of your information very seriously.
This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found by clicking here and our Website Terms and Conditions can be found by following this link. Please read this privacy policy carefully.
We will seek your consent if we require your data for reasons not relating to the following GDPR lawful bases; contract, legal obligation, vital interest, public task or legitimate interest. We do not process special category data.
Definitions and Interpretation
1. In this privacy policy, the following definitions are used:
Data – collectively all information that you submit to London Balloons via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies – a small text file placed on your computer by this Website when you visit certain parts of the Website and /or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws – any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR – the UK General Data Protection Regulation;
UK and EU Cookie Law – the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & 2018;
User or you – any third party that accesses the Website and is not either (i) employed by London Balloons and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to London Balloons;
Website – www.londonballoons.net and any sub-domains unless expressly excluded.
2. In this privacy policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. “including” means “including without limitation”;
e. reference to statutory provision includes modification or amendment;
f. headings do not affect interpretation.
SCOPE OF THIS PRIVACY POLICY
3. This privacy policy applies only to the actions of London Balloons and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website.
4. London Balloons is the data controller and processor. We use Google, Squarespace, Freeagent, Meta Platforms, 123 Reg, Stripe, Instagram and Zoho for administrative and marketing purposes.
DATA COLLECTED
5. We may collect the following Data:
a. name;
b. date of birth;
c. gender;
d. job title;
e. profession;
f. contact information;
g. demographic information;
h. financial information;
i. IP address;
j. browser type;
k. operating system;
l. referring URL, activity, exit pages;
In each case, in accordance with this privacy policy.
HOW WE COLLECT DATA
6. We collect Data in the following ways:
a. data given by you;
b. data received from other sources;
c. data collected automatically.
Data That Is Given to Us By You
7. London Balloons may collect your Data when:
a. contacting us via Website, phone, post, email;
b. registering an account;
c. completing surveys;
d. entering competitions;
e. making payments;
f. opting into marketing;
g. using our services;
8. In each case, in accordance with this privacy policy and GDPR.
Data That Is Collected Automatically
9. To the extent you access the Website:
a. we collect usage, IP, timestamps and interactions;
b. we collect Data automatically via cookies.
OUR USE OF DATA
10. Data may be used for:
a. internal record keeping;
b. improving services;
c. sending marketing materials;
d. market research;
11. We may use Data for legitimate interests. You may object.
12. For direct marketing via email, we require either soft opt-in or explicit opt-in consent.
13. When you register or contract with us, processing is necessary to perform the contract.
14. We may use Data to show London Balloons adverts on other websites. You may disable cookies.
WHO WE SHARE DATA WITH
London Balloons uses Google, Squarespace, Freeagent, Meta Platforms, 123 Reg, Stripe, Instagram and Zoho.
15. We may share Data with:
a. employees, agents, advisors;
b. relevant authorities;
KEEPING DATA SECURE
16. Measures include password protection, secure servers, SSL encryption.
17. If you suspect misuse, contact info@londonballoons.net.
18. For online safety guidance visit getsafeonline.org.
DATA RETENTION
19. We retain Data only as long as necessary.
20. Deleted Data may persist on backups for legal reasons.
YOUR RIGHTS
21. You have rights to access, correct, erase, restrict, transfer, and object.
22. To exercise rights: info@londonballoons.net.
23. Complaints may be made to the ICO: https://ico.org.uk/
24. Keep your Data up to date.
LINKS TO OTHER WEBSITES
25. We are not responsible for external websites.
CHANGES OF BUSINESS OWNERSHIP AND CONTROL
26–28. Data may transfer to new owners during sale or restructuring.
COOKIES
29–37. Full details of cookie usage, user consent, and browser cookie control.
COOKIES USED ON THIS WEBSITE
crumb. – prevents cross-site request forgery
_ga – Google Analytics visitor tracking
_gid – Google Analytics session tracking
_gat_gtag_UA_192888279_1 – user distinction
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