INFORMATION

Accessibility statement

INTRODUCTION

London Balloons is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

EFFORTS TO SUPPORT ACCESSIBILITY

London Balloons takes the following measures to ensure accessibility:

  • Accessibility is part of our internal policies.

CONFORMANCE STATUS

Current accessibility standard of the site:

WCAG 2.1 level AA

Current content conformance status:

Partially conformant: some parts of the content do not fully conform to the accessibility standard.

COMPATIBILITY WITH BROWSERS AND ASSISTIVE TECHNOLOGY

This site is designed to be compatible with the following browsers:

  • Windows

  • Chrome

  • Safari

TECHNOLOGIES

Accessibility of this site relies on the following technologies to work:

  • HTML

  • CSS

  • Javascript

ASSESSMENT METHODS

London Balloons assessed the accessibility of this site using the following method(s):

  • Self-evaluation: the site was evaluated internally by the company or organisation.

FEEDBACK PROCESS

We welcome your feedback on the accessibility of this site. Please contact us via one of the following methods:

  • Phone: 0207 101 49 76

  • E-mail: info@londonballoons.net

We aim to respond to feedback within five business days.

FORMAL COMPLAINTS

You are entitled to lodge a complaint to London Balloons if you are dissatisfied with our response. To do so, please email info@londonballoons.net

This statement was created on 10/09/2022